Comparing Onlime Africa to other ISPs you will find that others say speeds “UP TO…” or “AS FAST AS…” Usually, the speeds you are paying for are not what you are actually getting. Onlime Africa’s speeds are guaranteed to be AT LEAST the service tier you are paying for. Guaranteed to never be slower. Also, because our internet is built on a dedicated network, with less than 2 hops to the nearest data centre, your latency is superior and you do not experience peak slow down times. Lastly, our personalized customer service with 24 x 7 support is a drastic improvement on any other ISPs experience.

We currently offer services in Freetown, Bo, Makeni, Kenema, Lungi, Port Loko, Pepel.

You can contact our Customer Care team on +232 76 888885 / +232 30 888885 or you can email us at sales@onlimeafrica.com for any queries, complaints or requests.

You can apply for a new connection by emailing us at sales@onlimeafrica.com or call us directly on our Customer Care numbers +232 76 888885 / +232 30 888885.

No, our technology is fixed-point, wireless and relies on the transmission of data between two fixed or stationary points (i.e. your office/home and a nearby tower). As a result, it can support higher data rates. This means faster connections and downloads for you. Another advantage of our service is unlimited data usage, unlike mobile or cellular providers, we will not limit the amount of data you use each month.

Unlike DSL or cable modem, our service does not depend on telephone or cable TV infrastructure. This enables Onlime Africa Internet to reach areas where DSL and cable modem are unable or unwilling to go.

Benefits:

• Better upload speeds than comparably priced DSL or cable modem.
• Optional static IPs and no restrictions against using servers or VPNs.
• Superior customer service, we are the number 1 ISP in Sierra Leone and can be at your location within hours, if necessary.

We offer an array of broadband plans to suit your internet needs. Whether you are a business or home user, you are sure to find a package that takes care of your needs!

Our field team checks whether your area is covered under our broadband network. If it does, it takes 2-3 working days to get your connection up and running. We try our best to ensure the installation happens as early as possible, however in case we need to deploy special infrastructure for your connection, we might be delayed.

Yes, all our plans are 100% unlimited.

No, but if you are experiencing slow speeds with too many devices, you may need to consider upgrading your package to a faster one.

You can reach our support team in multiple ways:

• Call us at our Help Line Numbers +232 76 888885 / +232 30 888885
• Send us an email at customercare@onlimeafrica.com
• Visit our office at 33 Regent Road Hill Station, Freetown, Sierra Leone

Our service is on pre-paid basis. This means that when you are debited, you are paying for the next month’s service. These charges will be calculated on the day of your installation and you will be provided with an invoice.

Switching to a higher or lower speed is very easy with us! All it takes is one phone call to our customer care department. We can make this change right from our office, so there’s no need to have a technician come out! Billing will be adjusted on the day of the speed adjustment.

Weather will not cause a degradation of service except during some severe weather condition. It is less affected from rain than a satellite dish. Your connection will normally remain stable during rainy season. Once a year severe rains or winds that are continuous over several days may cause some degradation of service but most customers experience a 99.9+% uptime.

Yes. We require that the person who will be the owner of the account to be present for the entire installation. Our Technician will not be able to do an On-Site Evaluation or installation at a location where no one is present, and we cannot, under any circumstances, do an installation without an adult present. If the Technician arrives and no one is home, or if only a minor is present, we must reschedule the appointment.

When relocating, our clients need to notify us at least three days before moving. This will provide us enough time to see if your new location is within our coverage area. Should you move into an area where Onlime Africa will no longer be able to provide a service, normal cancellation terms and conditions apply.

LimezonePAY is a public, paid for Wi-Fi hotspots that allows you to connect to the Internet at super-fast speeds around town.

When in range of a hotspot, look for the “LimezonePAY” SSID (network name) in the list of available networks on your device.

• Open Wi-Fi settings from phone or laptop
• Connect to LimezonePAY Wi-Fi
• After connecting the LimezonePAY Wi-Fi, a window will pop up for you to enter received voucher code
• Enter the 6 digits top up code purchased from the retailer and click Login.

Check to make sure you are in range of a LimezonePAY Wi-Fi hotspot. If “LimezonePAY” is not in the list of available networks, then you are not at a LimezonePAY hotspot. Connectivity issues are typically due to not being close enough to a hotspot. In some cases, your device may see the hotspot but not be close enough to get a good connection. If that happens, you can try to change locations until you receive a strong signal.
If you still cannot get online after getting a strong signal, it is possible that we are having a service issue. Please contact our help desk line +232 76 888885 / +232 30 888885 to get assistance.

On certain devices the web browser may serve a default start page, such as google.com, from the cache on your device instead of from the Web. Please try refreshing your browser page, or try going to a new website, and you should get redirected to the LimezonePAY Wi-Fi sign-in page.
If the problem persists, please visit limezonepay.onlime.com to access the sign-in page.

For the best experience, make sure you have enough LimezonePAY Wi-Fi data and toggle your Wi-Fi setting on. This will provide you access to all our hotspots and allowing your device to automatically connect to LimezonePAY Wi-Fi hotspots in the future without having to sign in each time.

LimezonePAY Wi-Fi data can be purchased at any of our hotspot around town. Visit https://www.onlimeafrica.com/sl/limezone/ for a list of hotspots, or simply look for “LimezonePAY” in your list of available networks.

LimezonePAY Wi-Fi code may be used at any of the LimezonePAY Wi-Fi hotspots. You can find a listing of LimezonePAY Wi-Fi hotspots here: https://www.onlimeafrica.com/sl/limezone/. Codes are valid on all our hotspots with the network name LimezonePAY.

No, the code is activated at time of login and expires based on the duration indicated. For example:

• 200MB Data – valid for 24 hours from time of login
• 1GB Data – valid for 7 days from time of login
• 2.5GB Data – valid for 30 days from time of login

LimezonePAY Wi-Fi work best on iOS, Android, Windows, and OS X (Mac) devices with fully featured browsers.

CarsOnlime is a leading digital automotive marketplace that creates meaningful connections between buyers and sellers. Buyers can search from a wide variety of options on mobile devices and PC.

Creating an account allows you to save vehicle listings and receive alerts on new vehicles and more! From our homepage, click on the “Join Free” icon in the top right corner. From here, submit your information to create an account. You can either register as a user or a dealer. As a user you can browse all available vehicles on the platform and also have the option to upload up to 2 vehicles at a time. A dealer can upload up to 99 vehicles at a time. To sign back in later, click the “Log In” icon and enter your Log In credentials.

Once you find a vehicle that interests you, please contact the seller directly via the phone number or email lead form on the vehicle listing. Note that none of the inventory on the site is owned or for sale by CarsOnlime.

It can take up to 24 hours for your listing to post on CarsOnlime.

All sellers are required to provide a working phone number to display on their listing. Prospective buyers can contact you via phone or email by clicking Contact Seller button. Your email address is not visible to the buyer until you respond.

• PHOTOS – Make sure your photos are awesome! Present images from a variety of angles and make sure they are a high quality. Provide potential buyers with a true sense of what your vehicle looks like
• SELLER’S NOTES – Share your vehicle’s best features. Write seller’s notes that include any option packages, warranties, upgrades, etc. Including this information will allow it to be accessible to shoppers through the site’s keyword search functionality
• CONTACT INFORMATION – Confirm that your listing’s contact information is correct

You can access CarsOnlime on the web by visiting https://cars.onlime.com or by downloading the app on your iOS/Android device.

You pay absolutely no fees for selling your vehicle! It’s absolutely free.

To change your password, click or tap Sign in. Next, click or tap the Forgot your password link. Then type in your email address and click the Send button. Password reset Instructions will be sent to your email.

To change your phone number, click My Account then click Edit profile. Next, change your phone number in the Phone field and click the Update button.

To change your address, click My Account then click Edit profile. Next, type your address in the Address field and click the Update button.

To change your city, click My Account then click Edit profile. Click City and select your city in the list of displayed cities. Next, click the Update button.

If the seller has deleted his vehicle (or marked it sold) it will result in not displaying this vehicle on your car park.

To ask a question about a vehicle, click the vehicle to view it. Next, click Message, a form will be displayed to you. Fill the details of the form and type your question and then click the Send button. The vehicle seller will receive your enquiry and contact you. You can also view the vehicle seller’s phone number and make a phone call to them.

To search a vehicle in another country, select your preferred country and click the Search Vehicles button.

Yes. To add pictures later, click the vehicle and click the Edit button. Next, click Photos and browse to your photo library. Select the photos you want to add and click the Update button.

To sell your vehicle using:

• iPhone: click the Sell button. Next, click the Post a new vehicle button, select and type in the vehicle details. When completed, click Publish
  
• Android: click the Sell your vehicle button, select and type in the vehicle details and when completed, click the Finish button
• Web: click the Sell your vehicle or add your vehicle button, select and type in the details and when completed, click the Preview ad button to view your vehicle. Next, click the Submit data button